Privacy Policy
The Winnipeg Folk Festival’s Privacy Policy outlines our commitment to protect the privacy and confidentiality of your personal information. It complies with the requirements of the Privacy Act and the Personal Information Protection and Electronic Documents Act of Canada. This privacy policy applies to transactions made, and information collected on the Winnipeg Folk Festival website, or in person at the Winnipeg Folk Festival, or over the phone with Winnipeg Folk Festival personnel, or in person at the Winnipeg Folk Festival Music Store, or in person when the Winnipeg Folk Festival participates in off-site events.
Accountability
The Winnipeg Folk Festival is responsible for keeping your personal information confidential and applying it for the intended purposes. An appointed Chief Privacy Officer is accountable for the festival’s compliance to this Privacy Policy.
Identifying Purposes
When you purchase tickets, products, and services from the Winnipeg Folk Festival, enter contests, sign up for our e-newsletter, or complete a customer satisfaction survey we may collect certain personal information about you. This includes your name, mailing address, phone number, email address, credit card information, and demographic information, satisfaction and interest preferences. Your information identifies you as a Winnipeg Folk Festival customer and allows us to understand your needs, and inform you about programming, events, and product offerings which may be of interest to you.
Consent / How Your Personal Information is Used
Your knowledge and consent are required for the collection, use, or disclosure of your personal information. This information will be used only for the purpose we believe you would consider appropriate under the circumstances.
We use your personal information to process transactions in an efficient manner. This includes being able to process credit cards to purchase tickets, mail tickets to your mailing address, or to contact you when necessary to inform you about changes or cancellations to shows or events. We also use credit card information as proof of identity when picking up purchased tickets in person.
We may also use your personal information to send you information, or special offers from the Winnipeg Folk Festival and our partners. This material may be delivered by letter mail, telephone or electronic means.
When purchasing tickets we may share your personal information with our agents, representatives, contractors, or service providers so they can provide us with such services as credit card authorization and order fulfillment. We specify that these organizations cannot use your information for any other purpose. The Winnipeg Folk Festival does not sell or disclose any of your personal information to any other business. We may also disclose information when necessary to comply with the law, or to cooperate with law enforcement.
Internet Related Policies
When you visit winnipegfolkfestival.ca your personal information and email address are not recorded. The Winnipeg Folk Festival uses cookies to identify you as a return visitor. Our “cookies” do not capture your individual email address or any private information about you. We use standard web server log files to count visitors and evaluate our site’s technical capacity. We use this information to find out how many people visit our website to make our pages more useful to our visitors, and to evaluate our site’s technical capacity.
We do not send unsolicited email. By adding your name to our e-newsletter subscriber’s list on our website, you authorize the Winnipeg Folk Festival to send you messages to tell you about upcoming programming, events, and benefits offered by the Winnipeg Folk Festival and its partners. At no time do Winnipeg Folk Festival partners have access to your confidential information. You may cancel your subscription(s) to our e-newsletter(s) at any time.
This policy discloses the privacy practices for our website, however our site contains links to other websites. Once you link to another site you are subject to the privacy and security policies of that website.
Safeguards
We protect your personal information by using safeguards that ensure specific individual information will not be made available to any unauthorized person. We use a multi-level security system to control access to information stored for our customers. We are committed to educating our employees about the laws surrounding individual rights to privacy. Our employees are up to date on our policies and procedures for protecting personal information under our control.
Customer Access
Your personal information is kept as complete and up-to-date as necessary for the purposes for which it is to be used. If you wish to verify, correct or have your personal information removed from our database, please contact the Winnipeg Folk Festival in writing at the following address:
info@winnipegfolkfestival.ca
Chief Privacy Officer
Winnipeg Folk Festival, 203-211 Bannatyne Avenue, Winnipeg, Manitoba, R3B 3P2